Joy Dental Clinic (Pulau Tikus)
Menurut metodologi terbuka kami, klinik ini memperoleh 57.8/100 untuk ketelusan, reputasi, kebolehcapaian perkhidmatan, dan keterlihatan digital.
Kedudukan keseluruhan: #23 daripada 27 klinik yang diberi kedudukan · Terakhir disemak: 2026-10-07
57.8/100
Kedudukan mengikut Profil Penilaian
- Ketelusan & Kepercayaan Keseluruhan#2357.8/100
- Terbaik untuk Ekspatriat#2059.8/100
- Terbaik untuk Implan Gigi#2152/100
- Terbaik untuk Rawatan Gigi Kecemasantidak diberi kedudukan
- Ketelusan Harga Terbaik#2437.9/100
- Klinik Berbahasa Inggeris Terbaik#1965.3/100
- Terbaik untuk Keluarga / Kanak-kanak#1863.6/100
- Pergigian Tidur (bius am / sedasi mendalam)tidak diberi kedudukan
Bius Am & Sedasi Mendalam
Sama ada klinik mendokumenkan rawatan di bawah bius am atau sedasi mendalam — «pergigian tidur», di mana pesakit tidur dan tidak sedar apa-apa (tidak merasa, melihat atau mendengar prosedur). Sedasi sedar biasa, di mana pesakit kekal terjaga dan responsif, tidak dikira di sini. Maklumat ini sekadar rujukan dan tidak mempengaruhi skor ketelusan.
- ? Bius am / sedasi mendalam (pergigian tidur) — Belum disahkan Wisdom teeth removal listed as a service but no anaesthesia info found (mostly single-page site).
Ringkasan
Cawangan Pulau Tikus kumpulan Joy Dental di Jalan Cantonment; kumpulan ini menyenaraikan sembilan klinik di Pulau Pinang, Kedah dan Johor. Menawarkan penskaleran, tampalan, pemutihan gigi, mahkota dan jambatan, implan, gigi palsu, cabutan dan pendakap gigi; dibuka Isnin hingga Sabtu, 9 pagi hingga 5 petang. Laman web bahasa Inggeris dengan tempahan melalui WhatsApp; tiada harga tetap disiarkan.
Kekuatan
- Ketelusan Maklumat: 18 daripada 20 mata.
- Reputasi & Ulasan: 16 daripada 20 mata.
- Komunikasi & Perkhidmatan: 8.5 daripada 10 mata.
Kelemahan
- Ketelusan Harga: 0 daripada 15 mata yang boleh disahkan (tiada: harga atau julat harga diterbitkan; harga pencucian gigi dinyatakan; harga tampalan gigi dinyatakan; harga mahkota gigi dinyatakan; harga implan dinyatakan; harga konsultasi dinyatakan; harga X-ray / pengimejan dinyatakan)
- Keterlihatan AI & Carian: 4.5 daripada 10 mata yang boleh disahkan (tiada: disebut bagi pertanyaan: best dentist Malaysia; disebut bagi pertanyaan: dental implants Malaysia; disebut bagi pertanyaan: emergency dentist Malaysia; disebut bagi pertanyaan: Malaysia dental clinic for expats; halaman khusus bagi setiap perkhidmatan)
Pecahan Skor
Setiap kriteria di bawah diberi skor daripada sumber awam. ✓ disahkan ya · ✗ disahkan tidak / tidak ditemui · ◐ separa · ? tidak disahkan (memperoleh 0, bukan penemuan negatif).
Ketelusan Maklumat
18 / 20
Sama ada fakta asas tentang klinik — pasukannya, premisnya, perkhidmatannya dan lokasinya — boleh disahkan secara awam.
| ✓ | Mempunyai laman web yang berfungsi Group site with a locations page for this branch, a treatment list and a separate braces page; live on 2026-10-07 [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-34] | 4/4 |
| ✓ | Nama doktor gigi disenaraikan The site's team page names "Dr.Gillian" as the dentist at the Pulau Tikus branch; the page is no longer linked from the site's menu [joy-dental-clinic-pulau-tikus-deepen-35] | 3/3 |
| ✗ | Pengkhususan doktor gigi disenaraikan No degree, training or specialty is stated for the branch dentist on the team page, the locations page or the braces page [joy-dental-clinic-pulau-tikus-deepen-35] [joy-dental-clinic-pulau-tikus-deepen-34] [joy-dental-clinic-pulau-tikus-deepen-36] | 0/2 |
| ✓ | Gambar sebenar klinik The locations page shows the branch's shopfront sign with its phone number; the clinic has also uploaded a photo to its Google listing [joy-dental-clinic-pulau-tikus-deepen-34] [joy-dental-clinic-pulau-tikus-deepen-37] | 2/2 |
| ✓ | Senarai perkhidmatan diterbitkan Twelve treatments listed, from scaling and fillings to crowns, implants, dentures, extractions and braces [joy-dental-clinic-pulau-tikus-deepen-33] | 3/3 |
| ✓ | Maklumat perhubungan yang jelas Branch phone 012-775 8150 on the sign, structured data and Google listing; group WhatsApp 012-729 8150 and e-mail on every page [joy-dental-clinic-pulau-tikus-deepen-34] [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-37] | 2/2 |
| ✓ | Versi laman web dalam bahasa Inggeris The group site and braces page are in English [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-36] | 2/2 |
| ✓ | Alamat dan peta diterbitkan 33-B Jalan Cantonment, Pulau Tikus, 10350 George Town, with a Waze map link to the branch [joy-dental-clinic-pulau-tikus-deepen-34] | 2/2 |
Ketelusan Harga
0 / 15
Sama ada pesakit boleh menganggarkan kos sebelum berkunjung. Julat harga yang diterbitkan dikira; harga tepat tidak diwajibkan.
| ✗ | Harga atau julat harga diterbitkan No standing fees on the site; the braces page gives monthly instalments (from RM130 a month) without a total or term and asks visitors to request a quote [joy-dental-clinic-pulau-tikus-deepen-36] [joy-dental-clinic-pulau-tikus-deepen-33] | 0/3 |
| ✗ | Harga pencucian gigi dinyatakan No scaling fee on the site; the Scaling & Polishing page, no longer in the menu, holds placeholder text [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-2] | 0/2 |
| ✗ | Harga tampalan gigi dinyatakan No filling fee on the site; the Fillings page, no longer in the menu, holds placeholder text [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-4] | 0/2 |
| ✗ | Harga mahkota gigi dinyatakan No crown fee on the site; the Crown & Bridge page, no longer in the menu, explains the procedure without a price [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-22] | 0/2 |
| ✗ | Harga implan dinyatakan No implant fee on the site; the implant page, no longer in the menu, explains the procedure without a price [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-23] | 0/2 |
| ✗ | Harga konsultasi dinyatakan No consultation fee on the site; a free consultation is mentioned only for braces, on a page whose quote form now serves the Bayan Lepas branch [joy-dental-clinic-pulau-tikus-deepen-36] [joy-dental-clinic-pulau-tikus-deepen-33] | 0/2 |
| ✗ | Harga X-ray / pengimejan dinyatakan No imaging fee on the site; X-rays are mentioned in the implant work-up without a price [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-23] | 0/2 |
Reputasi & Ulasan
16 / 20
Isyarat ulasan awam. Penilaian Google dilaraskan dengan prior Bayesian (penilaian 4.0, pemberat 25) supaya 5.0 daripada segelintir ulasan tidak mendahului 4.8 daripada beratus-ratus ulasan.
| ✓ | Penilaian Google (dilaraskan secara Bayesian) as of 2026-10-07; star histogram 5★ 186 / 4★ 2 / 3★ 0 / 2★ 0 / 1★ 1 [joy-dental-clinic-pulau-tikus-deepen-37] | 6/6 |
| ◐ | Jumlah ulasan Google as of 2026-10-07 [joy-dental-clinic-pulau-tikus-deepen-37] | 2/3 |
| ✓ | Kebaharuan ulasan Newest Google review dated 2026-09-28 [joy-dental-clinic-pulau-tikus-deepen-37] | 3/3 |
| ✓ | Klinik membalas ulasan All 12 Google reviews read (2025-04 to 2026-09) carry an owner reply, including the one-star review of 2026-09-20; most replies use one repeated wording [joy-dental-clinic-pulau-tikus-deepen-37] | 2/2 |
| ✓ | Tiada aduan berulang One rating below four stars among 189 (one star, 2026-09-20, about customer service, answered by the clinic); no complaint repeated in the 12 reviews read [joy-dental-clinic-pulau-tikus-deepen-37] | 2/2 |
| ✗ | Tiada pola ulasan mencurigakan A Google reviewer writes the clinic gave a free toothbrush after the review was posted (2026-08-26); another thanks it for a free gift (2025-12-12); 186 of 189 ratings are five stars. [joy-dental-clinic-pulau-tikus-deepen-37] | 0/2 |
| ✓ | Kehadiran Facebook yang aktif The site links the group's Facebook page, shared by its branches: 5,594 followers on 2026-10-07 [joy-dental-clinic-pulau-tikus-deepen-34] | 1/1 |
| ✗ | Kehadiran di TripAdvisor No TripAdvisor profile found for the clinic in Penang; the clinic's own website does not mention TripAdvisor [joy-dental-clinic-pulau-tikus-deepen-31] [joy-dental-clinic-pulau-tikus-deepen-32] | 0/0.5 |
| ✗ | Platform ulasan lain No clinic profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner, Hotfrog or Trustpilot (checked 2026-10-02). [joy-dental-clinic-pulau-tikus-platforms-2] [joy-dental-clinic-pulau-tikus-platforms-3] [joy-dental-clinic-pulau-tikus-platforms-4] [joy-dental-clinic-pulau-tikus-platforms-5] [joy-dental-clinic-pulau-tikus-platforms-6] [joy-dental-clinic-pulau-tikus-platforms-7] [joy-dental-clinic-pulau-tikus-platforms-8] [joy-dental-clinic-pulau-tikus-platforms-9] | 0/0.5 |
Infrastruktur Perubatan
9.5 / 15
Julat peralatan dan perkhidmatan yang didokumenkan secara awam. Ini mengukur ketersediaan yang berdokumen, bukan kualiti klinikal.
| ✓ | X-ray di premis Implant page: the dentist performs "medical imaging, such as X-rays and other scans" [joy-dental-clinic-pulau-tikus-deepen-23] | 2/2 |
| ? | CBCT (pengimejan 3D) | 0/2 |
| ✓ | Implantologi Dental implants listed among the treatments; placement, healing and crown explained on the implant page [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-23] | 2/2 |
| ✓ | Ortodontik Metal, ceramic and Damon braces and clear aligners on the group's braces page; a Google reviewer describes braces treatment at this branch [joy-dental-clinic-pulau-tikus-deepen-36] [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-37] | 2/2 |
| ✓ | Pembedahan mulut Wisdom teeth removal and teeth extraction are listed treatments; a Google reviewer describes a wisdom tooth removal at this branch [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-37] | 2/2 |
| ✓ | Pergigian pediatrik Braces offered for children and teens on the group's braces page; the group runs school check-up visits. No separate children's dentistry service is listed [joy-dental-clinic-pulau-tikus-deepen-36] [joy-dental-clinic-pulau-tikus-deepen-38] | 1.5/1.5 |
| ✗ | Rawatan kecemasan No emergency or same-day service on any page of the site or the braces page; the clinic's Google categories do not include emergency care [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-36] [joy-dental-clinic-pulau-tikus-deepen-37] | 0/1.5 |
| ? | Berpengalaman dengan pesakit antarabangsa | 0/2 |
Komunikasi & Perkhidmatan
8.5 / 10
Sejauh mana mudah untuk menghubungi klinik, mendapatkan jawapan dan membuat temu janji — terutamanya bagi pesakit antarabangsa.
| ✓ | WhatsApp / LINE tersedia WhatsApp booking at 012-729 8150, linked on every page [joy-dental-clinic-pulau-tikus-deepen-33] | 2/2 |
| ? | Kepantasan maklum balas | 0/1.5 |
| ✓ | Bahasa Inggeris dituturkan The site is in English and lists English among its languages; English-language Google reviews describe the dentist's explanations [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-37] | 2.5/2.5 |
| ✓ | Konsultasi sebelum kunjungan boleh dibuat WhatsApp enquiry about fees from every page; the group's braces page invites a quote request by WhatsApp or form, answered within 30 minutes [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-36] | 1.5/1.5 |
| ✓ | Penerangan perkhidmatan yang jelas Teeth whitening and the braces options are explained in plain language; the implant and crown pages, no longer in the menu, explain the steps [joy-dental-clinic-pulau-tikus-deepen-39] [joy-dental-clinic-pulau-tikus-deepen-36] [joy-dental-clinic-pulau-tikus-deepen-23] [joy-dental-clinic-pulau-tikus-deepen-22] | 1/1 |
| ✓ | Waktu operasi yang selesa Open Saturdays: Monday to Saturday 9am to 5pm (site, structured data and Google listing) [joy-dental-clinic-pulau-tikus-deepen-34] [joy-dental-clinic-pulau-tikus-deepen-37] | 1.5/1.5 |
Keterlihatan AI & Carian
4.5 / 10
Sama ada klinik dapat ditemui apabila pesakit membuat carian — termasuk melalui pembantu AI. Disemak dengan pertanyaan tetap: "best dentist Malaysia", "English speaking dentist Malaysia", "dental implants Malaysia", "emergency dentist Malaysia", "Malaysia dental clinic for expats".
| ✗ | Disebut bagi pertanyaan: best dentist Malaysia Not in an AI Overview, the local results or the first page of web results for "best dentist Penang" on 2026-10-07. [joy-dental-clinic-pulau-tikus-deepen-40] | 0/1 |
| ✓ | Disebut bagi pertanyaan: English speaking dentist Malaysia Clinic site ninth on the first page of web results for "English speaking dentist Penang" on 2026-10-07. [joy-dental-clinic-pulau-tikus-deepen-40] | 1/1 |
| ✗ | Disebut bagi pertanyaan: dental implants Malaysia Not in an AI Overview, the local results or the first page of web results for "dental implants Penang" on 2026-10-07. [joy-dental-clinic-pulau-tikus-deepen-40] | 0/1 |
| ✗ | Disebut bagi pertanyaan: emergency dentist Malaysia Not in an AI Overview, the local results or the first page of web results for "emergency dentist Penang" on 2026-10-07. [joy-dental-clinic-pulau-tikus-deepen-40] | 0/1 |
| ✗ | Disebut bagi pertanyaan: Malaysia dental clinic for expats Not in an AI Overview, the local results or the first page of web results for "Penang dental clinic for expats" on 2026-10-07. [joy-dental-clinic-pulau-tikus-deepen-40] | 0/1 |
| ✓ | Data berstruktur pada laman web schema.org Dentist markup for the branch with street address, telephone and opening hours [joy-dental-clinic-pulau-tikus-deepen-34] | 1.5/1.5 |
| ✓ | Kualiti pengindeksan Google For a search of the clinic's name on 2026-10-07 its own site ranks first, beside its Google business panel. [joy-dental-clinic-pulau-tikus-deepen-41] | 2/2 |
| ✗ | Halaman khusus bagi setiap perkhidmatan Only braces and teeth whitening have a page linked from the menu; the other ten treatments are unlinked menu items, and seven of their old pages hold placeholder text [joy-dental-clinic-pulau-tikus-deepen-33] [joy-dental-clinic-pulau-tikus-deepen-39] [joy-dental-clinic-pulau-tikus-deepen-36] [joy-dental-clinic-pulau-tikus-deepen-2] | 0/1.5 |
Pelesenan & Kelayakan
Sama ada klinik menerbitkan lesen operasinya serta doktor gigi yang bekerja di situ berserta nombor lesen profesional mereka. «Tidak diterbitkan» yang disahkan direkodkan sebagai bendera merah; data yang belum diperiksa dipaparkan sebagai belum disahkan dan tidak dikenakan penalti.
Lesen operasi klinik: belum disemak dengan sumber awam — belum disahkan, tiada penalti
Doktor gigi & lesen profesional
| Doktor gigi | Pengkhususan | No. Lesen |
|---|---|---|
| Dr. Gillian Tham [joy-dental-clinic-pulau-tikus-deepen-15] [joy-dental-clinic-pulau-tikus-lic] | Associate Dentist | 14907 |
Isyarat Merah
- sederhana Pola ulasan mencurigakan (-5 mata) — Suspicious review patterns recorded in the data (derived).
Penalti isyarat merah dikenakan: -5 mata (dihadkan pada -20).
Data Yang Kami Tidak Dapat Sahkan
- Infrastruktur Perubatan: CBCT (pengimejan 3D)
- Infrastruktur Perubatan: Berpengalaman dengan pesakit antarabangsa
- Komunikasi & Perkhidmatan: Kepantasan maklum balas
Item yang tidak disahkan memperoleh 0 mata tetapi tidak dianggap sebagai penemuan negatif. Jika anda boleh mendokumenkan mana-mana daripadanya, sila hantar pembetulan.
Maklumat Hubungan
| Laman web | https://joydental.com.my/ |
|---|---|
| Telefon | +60 12-775 8150 |
| +60 12-729 8150 | |
| https://www.facebook.com/joydentalclinicpg/ | |
| Google Maps | Senarai peta |
| Alamat | 33-B, Jalan Cantonment, Pulau Tikus, 10350 George Town, Penang, Malaysia |
Butiran hubungan disediakan untuk pengenalan sahaja dan mungkin berubah; sahkan terus dengan klinik.
Sumber
| ID | Sumber | Apa yang disokong | Diakses |
|---|---|---|---|
| s1 | https://joydental.com.my/location.html | Locations page: "Klinik Pergigian Joy Dental, Pulau Tikus"; "33-B Jalan Cantonment, Pulau Tikus, 10350 George Town, Pulau Pinang"; "Operating Hours: Mon-Sat, 9:00am-5pm (Closed on Sunday)"; branch photo of the Joy Dental sign with 012-775 8150; Waze link to the branch; nine clinics in Penang, Kedah and Johor; structured data: schema.org Dentist entry for the Pulau Tikus branch with street address, postcode, telephone +60127758150 and opening hours Monday to Saturday 09:00–17:00 | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-10-07, practitioners listed at 33-B Jalan Cantonment, 10350 Georgetown, under the premise name "(LUPUS- SILA PILIH ALAMAT LAIN) ENG DENTAL SURGERY" (Malay: lapsed, choose another address): GILLIAN THAM WEI YI (14907) as her principal practice; CHONG CHAI YI (9895) and HING CHIA CHYI (11806) as an additional practice; no premise named Joy Dental is registered at this address | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen | https://www.google.com/maps?cid=12859289590163809759&hl=en | Google listing 2026-09-18: 5.0 from 187 reviews, histogram 5*..1* 185/2/0/0/0; Cantonment Rd, Pulau Tikus, 10350 George Town; phone +60 12-775 8150; hours Monday to Saturday 9 AM–5 PM, Sunday closed; 14 reviews read (2025-04 to 2026-05), each with an owner reply, nine of them answered on 2026-06-23 in one identical wording; a 2025-12-12 review: "thanks for the freegift too"; a business-uploaded photo (2025-04) shows the Joy Dental sign with 012-775 8150 | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-2 | https://joydental.com.my/ScalingnPolishing.html | Scaling & Polishing page, read 2026-10-07 (still served, but no longer linked from the site's menu): "What is Scaling & Polishing?" followed by placeholder text ("Lorem ipsum odor amet"); no price | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-3 | https://joydental.com.my/dental_implant.html | Dental implant page: "The dentist will then perform medical imaging, such as X-rays and other scans, to assess the health of your jaw and suitability for implant placement."; placement, healing ("This healing process usually takes 3-6 months"), abutment and crown explained step by step; no CBCT or cone-beam imaging and no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-4 | https://joydental.com.my/fillings.html | Fillings page, read 2026-10-07 (still served, but no longer linked from the site's menu): the page body is placeholder text ("Lorem ipsum odor amet"); no price | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-5 | https://joydental.com.my/CrownNbridge.html | Crown & Bridge page: "The dentist will take a digital 3D mold / scan of your mouth (teeth), and prepare a dental crown or temporary dental bridge for initial installation."; bridge types listed ("Cantilever bridge", "Maryland bonded bridge", "Implant supported bridges"); no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-7 | https://joydental.com.my/wisdom_teeth_removal.html | Wisdom Teeth Removal page, read 2026-09-18: "What is Wisdom Teeth Removal?" followed by placeholder text ("Lorem ipsum odor amet"); no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-8 | https://joydental.com.my/teeth_extraction.html | Teeth Extraction page, read 2026-09-18: "What is Teeth Extraction?" followed by placeholder text ("Lorem ipsum odor amet"); no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-9 | https://joydental.com.my/ | Group home page, live 2026-09-18: twelve treatments listed: "Braces", "Teeth Whitening", "Scaling & Polishing", "Cosmetic Dentistry", "Dental Veneers", "Fillings", "Root Canal Treatment", "Crown & Bridge", "Dental Implant", "Wisdom Teeth Removal", "Denture", "Teeth Extraction"; "Just click on the WhatsApp button to book an appointment with us."; WhatsApp link to 012-729 8150 asking about service fees; "Take a sneak peek into our clinic."; site in English; no fee, no emergency or same-day service and no CBCT on any page; schema.org Dentist markup for the group with telephone and branch list | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-10 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-11 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-12 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-13 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-14 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-15 | https://joydental.com.my/our_team.html | Our Dentist page: "Meet your Joy Dentist"; "Dr.Gillian" listed for "Pulau Tikus Penang"; five other dentists named for other branches; names and branches only, no qualifications | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-16 | https://bracespenang.joydental.com.my/ | Group braces page: "Braces in Penang from RM130/month"; "From RM130/month (instalment available)"; "professional braces for teens & adults"; enquiry form "Who is the patient?" with "My child / teen"; "Metal, Ceramic & Clear Aligners"; "Damon Braces"; "Dr. Gillian Tham" "Associate Dentist Pulau Tikus"; "We provide a full breakdown with no hidden charges at your free consultation."; "Leave your details and our friendly team will contact you within 30 minutes with a personalised quote" | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-17 | https://www.google.com/search?q=Joy+Dental+Clinic+Pulau+Tikus+33-B+… | Google reviews sorted newest first, read 2026-09-18: about 20 reviews from the preceding two months, all five-star and all answered by the clinic; newest dated two to three weeks earlier; one reads "Price was RM120. They gave me free toothbrush after leaving this review."; another: "Recently had my wisdom teeth removed and was very well taken care of by Dr. Gillian"; a reviewer wrote the dentist "was fantastic with kids" and the clinic replied: "Handling kids with care is a priority, and we appreciate you recognizing our efforts!" | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-18 | https://www.facebook.com/joydentalclinicpg/ | Facebook page Joy Dental Clinic (Penang), shared by the group's branches, read 2026-09-18: about 4.8 thousand followers; newest post three days earlier; no Facebook reviews yet; links joydental.com.my and WhatsApp 012-729 8150 | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-19 | https://joydental.com.my/dentures.html | Denture page: complete and partial dentures explained; "The next step is to take a mold of the teeth, to make sure we create a denture that fits your mouth."; no price | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-20 | search:Joy Dental Clinic Pulau Tikus | Google 2026-09-18 (English, gl=my, non-personalised): joydental.com.my is the first organic result for the clinic's name | 2026-09-18 |
| joy-dental-clinic-pulau-tikus-deepen-6 | https://joydental.com.my/ScalingnPolishing.html | Full page read, describes procedure, no RM figure | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-21 | https://joydental.com.my/fillings.html | Full page read, describes procedure, no RM figure | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-22 | https://joydental.com.my/CrownNbridge.html | Crown & Bridge page, read 2026-10-07 (still served, but no longer linked from the site's menu): "The dentist will take a digital 3D mold / scan of your mouth (teeth), and prepare a dental crown or temporary dental bridge for initial installation."; no price | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-23 | https://joydental.com.my/dental_implant.html | Dental implant page, read 2026-10-07 (still served, but no longer linked from the site's menu): "The dentist will then perform medical imaging, such as X-rays and other scans, to assess the health of your jaw and suitability for implant placement."; placement, healing, abutment and crown explained step by step; no CBCT or cone-beam imaging and no price | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-24 | https://joydental.com.my/dental_implant.html | Imaging process described in detail; only "X-rays and other scans" mentioned, no CBCT/cone beam wording | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-25 | https://joydental.com.my/wisdom_teeth_removal.html | Dedicated wisdom tooth removal page | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-26 | https://joydental.com.my/teeth_extraction.html | Dedicated teeth extraction page | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-27 | https://joydental.com.my/ | Site-wide read: no emergency/urgent-care page or mention | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-28 | https://joydental.com.my/dental_implant.html | Multi-paragraph plain-language explanation of implant procedure and imaging steps | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-29 | https://www.google.com/maps?cid=12859289590163809759&hl=en | Google Business hours: Saturday 9 AM-5 PM (same as weekdays); Sunday closed | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-30 | https://www.google.com/maps?cid=12859289590163809759&hl=en | All 5 readable reviews carry an owner reply, e.g. Jerry Chong (5*, 2026-05-18) and Alee Cole (4*, 2026-01-03), both answered on 2026-06-23; the replies repeat one wording | 2026-09-17 |
| joy-dental-clinic-pulau-tikus-deepen-31 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Joy%20De… | A search for "Joy Dental Clinic Pulau Tikus Penang" returned only unrelated results (Komodo Tourism; Mount Joy Tourism), no listing for the clinic | 2026-09-29 |
| joy-dental-clinic-pulau-tikus-deepen-32 | https://joydental.com.my/ | Homepage read in full; no reference to tripadvisor.com anywhere on the page | 2026-09-29 |
| joy-dental-clinic-pulau-tikus-platforms-2 | https://www.whatclinic.com/dentists/malaysia/penang | WhatClinic: its Penang dentist listing (12 clinics shown of the 17 it announces) and its George Town, Penang Island, Bayan Lepas and Ayer Itam listings, checked against its profile sitemaps (280 dentist profiles in Malaysia, 16 in Penang; the one not shown in a listing opened); the profile addresses built from its name (joy-dental-clinic-pulau-tikus, joy-dental-clinic, joy-dental, klinik-pergigian-joy-dental, joy-dental-clinic-penang) do not exist: no profile for Joy Dental Clinic and none at its address (checked 2026-10-02) | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-3 | https://www.dentaldepartures.com/dentists/malaysia | Dental Departures: its clinic search for Malaysia (63 clinics, 10 of them in Penang) and a search by the clinic's name, read 2026-10-02: no listing for Joy Dental Clinic | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-4 | https://us-uk.bookimed.com/clinics/country=malaysia/direction=denti… | Bookimed: its Malaysia dentistry listing and its full clinic sitemap (2,127 clinic pages), read 2026-10-02: no page for Joy Dental Clinic | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-5 | https://www.mymeditravel.com/dentistry-clinics-in-malaysia | MyMediTravel: its list of dentistry clinics in Malaysia (25 clinics on 3 pages), read 2026-10-02: Joy Dental Clinic is not among them | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-6 | https://www.erufucare.com/sitemap.xml | Erufu Care (Malaysian clinic review site): its clinic sitemaps (416 clinic pages), read 2026-10-02: no page for Joy Dental Clinic | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-7 | https://hospitalexaminer.com/countries/malaysia/penang/ | Hospital Examiner: its list of health facilities in Penang (332 facility pages), read 2026-10-02: no page for Joy Dental Clinic | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-8 | https://www.hotfrog.com.my/search/penang/joy%20dental | Hotfrog Malaysia: search for "joy dental" in Penang and in Malaysia, read 2026-10-02: no listing for Joy Dental Clinic | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-platforms-9 | https://www.trustpilot.com/review/joydental.com.my | Trustpilot: no company page for joydental.com.my (page not found, checked 2026-10-02) | 2026-10-02 |
| joy-dental-clinic-pulau-tikus-deepen-33 | https://joydental.com.my/ | Group home page, read 2026-10-07 (pages last changed 2026-08-17): twelve treatments listed: "Braces", "Teeth Whitening", "Scaling & Polishing", "Cosmetic Dentistry", "Dental Veneers", "Fillings", "Root Canal Treatment", "Crown & Bridge", "Dental Implant", "Wisdom Teeth Removal", "Denture", "Teeth Extraction"; in the menu only Braces and Teeth Whitening are links, the other ten are plain text; "Just click on the WhatsApp button to book an appointment with us."; the "Book an Appointment" button opens WhatsApp to 012-729 8150 with the message "I have question about clinic services fee"; "Call us at" 012-729 8150; enquiry@joydental.com.my; "Take a sneak peek into our clinic."; site in English; structured data: a "Dentist" entry for the group with telephone, a branch list and "availableLanguage" English, Malay and Chinese; no fee, no emergency or same-day service and no CBCT or cone-beam imaging on any of the 17 pages of the site read on 2026-10-07 (the six pages reachable from the menu, the team page and ten treatment pages that are still served but no longer linked from it) or on the group's braces page | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-34 | https://joydental.com.my/location.html | Locations page, read 2026-10-07: "Klinik Pergigian Joy Dental, Pulau Tikus"; "33-B Jalan Cantonment, Pulau Tikus, 10350 George Town, Pulau Pinang"; "Operating Hours: Mon-Sat, 9:00am-5pm"; "(Closed on Sunday)"; a photo of the branch's shopfront sign, KLINIK PERGIGIAN JOY DENTAL with 012-775 8150; Waze link to the branch; branches in Penang, Kedah and Johor; structured data: a "Dentist" entry for the Pulau Tikus branch with street address "33-B Jalan Cantonment", postcode 10350, telephone +60127758150 and opening hours Monday to Saturday 09:00–17:00; the footer links the group's Facebook page (Klinik Pergigian Joy Dental), which showed 5,594 followers on 2026-10-07; no dentist is named on this page | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-35 | https://joydental.com.my/our_team.html | Our Dentist page, read 2026-10-07 (still served, but not linked from the site's current menu and marked not to be indexed by search engines): "Meet your Joy Dentist"; "Dr.Gillian" listed for "Pulau Tikus Penang"; five other dentists named for other branches; names and branches only, no degree, training or specialty | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-36 | https://bracespenang.joydental.com.my/ | Group braces page, read 2026-10-07 (last changed 2026-10-06): "Braces in Penang"; "from RM130/month"; "professional braces for teens & adults"; "Metal, Ceramic & Clear Aligners"; "Damon Braces" "From Rm200/Month"; "Conventional Braces" "RM130/Month"; "Clear Aligners" "From RM220/month"; "Price depends on case complexity"; "Leave your details and our friendly team will contact you within 30 minutes with a personalised quote"; "WhatsApp Now for Quote"; quote form "Who is the patient?" with "My child / teen"; "We provide a full breakdown with no hidden charges at your free consultation."; footer "Braces Pulau Tikus"; the quote form and the directions block offer the Bayan Lepas branch only; no total fee, no instalment term and no dentist's name or qualification in the displayed page | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-37 | https://www.google.com/maps?cid=12859289590163809759&hl=en | Google listing read 2026-10-07: 5.0 from 189 reviews; histogram 5★ 186 / 4★ 2 / 3★ 0 / 2★ 0 / 1★ 1; newest review 2026-09-28; Cantonment Rd, Pulau Tikus, 10350 George Town; phone +60 12-775 8150; the listing is claimed and lists its categories as Dental clinic, Dentist, Denture care center and Teeth whitening service; hours Monday to Saturday 9 AM–5 PM, Sunday closed; a business-uploaded photo dated 2025-04-22; 12 reviews read in four orders (most relevant, newest, lowest, highest), dated 2025-04-10 to 2026-09-28, from accounts with 2 to 40 reviews, individually worded; each carries an owner reply, eight of them in one identical wording, the latest dated 2026-09-29; the one-star review of 2026-09-20 ("Bad customer service") was answered on 2026-09-29; a 2026-08-26 review: "Price was RM120. They gave me free toothbrush after leaving this review."; a 2025-12-12 review: "And thanks for the freegift too"; a 2026-01-02 review: "Recently had my wisdom teeth removed and was very well taken care of by Dr. Gillian and the nurses."; a 2025-12-08 review: "Thanks to Dr.Gillian’s braces treatment!"; a 2026-09-01 review: "Very thorough explanation by the dentist, Gillian Tham" | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-38 | https://joydental.com.my/partnership_event.html | Event page, read 2026-10-07: "Joy Dental Goes to School"; "Fun talks, activities and check-ups to teach kids good oral habits and build healthy smiles from young." | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-39 | https://joydental.com.my/teeth_whitening.html | Teeth Whitening page, read 2026-10-07: "This is done by applying a certain whitening gel to the teeth, and then shining UV light on them."; take-home trays and laser whitening explained, with six questions and answers on aftercare and safety; no price | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-40 | search:best dentist Penang / English speaking dentist Penang / dental implants Penang / emergency dentist Penang / Penang dental clinic for expats | The five canonical Penang queries on 2026-10-07 (google.com, English, Malaysia, non-personalised, read in the clinics' opening hours; the AI Overview where one was shown, the three local results and the first page of web results were read; "dental implants Penang" was loaded twice because its AI Overview changed between loads). | 2026-10-07 |
| joy-dental-clinic-pulau-tikus-deepen-41 | search:Joy Dental Clinic Pulau Tikus Penang | Google 2026-10-07 (English interface, Malaysia, non-personalised), search for 'Joy Dental Clinic Pulau Tikus Penang': joydental.com.my ranks first with the clinic's business panel beside the results, followed by a second page of the same site, a map service and the clinic's Facebook page. | 2026-10-07 |
Sejarah Perubahan
| Tarikh | Perubahan |
|---|---|
| 2026-10-07 | Re-read on 2026-10-07: every page of the clinic group's website (the pages in its menu, the team page and ten treatment pages that are still served but no longer linked from the menu), the group's braces page, the branch's Google listing and reviews in four sort orders, the group's Facebook pages and the Malaysian Dental Council register. Recorded: Google 5.0 from 189 reviews, newest 2026-09-28; the listing's first one-star review (2026-09-20), which the clinic answered; every review read carries an owner reply. Corrected: individual service pages changed to no — only braces and teeth whitening have a page linked from the menu; the other ten treatments are unlinked menu items, and seven of their old pages hold placeholder text. Corrected: the dentist's name for this branch now rests on the site's team page alone ("Dr.Gillian"); the part of the braces page that names Dr. Gillian Tham is not displayed to visitors. Confirmed: no standing fees (the braces page gives monthly instalments and invites a quote request), twelve treatments listed, WhatsApp booking, Saturday opening, structured data for the branch and no emergency service documented; the dental council register lists Dr. Gillian Tham (14907) at 33-B Jalan Cantonment under an earlier clinic name. Confirmed: the two reviews that mention a free gift from the clinic (2026-08-26 and 2025-12-12) are still on the listing, so the review-pattern entry stands. Corrected: cone-beam CT changed from no to not recorded - the site describes no equipment at all. Still unverified: whether the clinic works with foreign patients. Visibility re-checked on 2026-10-07 with the five canonical Penang queries, read once for every card compared; AI Overviews, local results and the first page of web results all counted. The clinic appears in 1 of the five. Google indexing is recorded as good: a search for the clinic's name returns its own site first. |
| 2026-10-02 | Other review platforms re-checked on 2026-10-02: the dentalclinicclosetome.my page it rested on shows the clinic's Google reviews and rating rather than reviews of its own, and no profile for Joy Dental Clinic was found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog; "reviewed on other platforms" changed from yes to no. |
| 2026-09-29 | Checked for a TripAdvisor listing: a name-and-city search on TripAdvisor found no matching profile, and the clinic's own website carries no TripAdvisor link. Recorded: not listed on TripAdvisor. |
| 2026-09-18 | Re-read on 2026-09-18 together with a neighbouring clinic's re-read: the clinic group's website and braces page, the branch's Google listing and reviews, the group's Facebook page and the Malaysian Dental Council register. The website names Dr. Gillian Tham as the dentist at this branch but states no qualifications; several of its treatment pages carry placeholder text. No standing fees are published; braces are advertised as monthly instalments. Braces are offered for children and teens, and the clinic's reply to a review calls care for children a priority. Google: 5.0 from 187 reviews, the newest within the past month, every review answered; one reviewer writes that the clinic gave a free toothbrush after the review was posted and another thanks it for a free gift, which is recorded as a suspicious review pattern. Open Monday to Saturday. The dental council register lists Dr. Gillian Tham at 33-B Jalan Cantonment under an earlier clinic name. |
| 2026-09-17 | Search visibility checked on 2026-09-17 for the five standard Penang queries: the clinic was not present for "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang" or "Penang dental clinic for expats". |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (service pages for scaling, fillings, crowns, implants, whitening, extractions and wisdom teeth) and its Google listing. Recorded: no prices published for any treatment; X-ray imaging used for implant planning but no CBCT; wisdom-tooth and extraction surgery offered; no pediatric or emergency service documented; Saturday opening hours; Google 5.0 from 187 reviews, no signs of review manipulation. Still unverified: whether the clinic has a TripAdvisor listing and whether the clinic works with foreign patients. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address unchanged, clinic operating normally. Google rating steady at 5.0 but review count grew from stored 75 to 185; captured a phone number for the first time from the Google Maps profile (+60 12-775 8150) — note the clinic's own website displays a different mobile number (+6012-729 8150), possibly a different branch/staff line. |
| 2026-08-25 | License verification 2026-08-25 against Malaysian Dental Council register (mhps.moh.gov.my): the 'KLINIK PERGIGIAN JOY DENTAL' chain is confirmed genuinely MDC-registered in Penang, but the specific Pulau Tikus branch was not among the addresses returned, so left unverified rather than marked false; no clinic license number is published. |
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